Psychology Software Tools, Inc.
Terms and Conditions



Terms and Conditions of Use

Terms and Conditions of Sales

TERMS AND CONDITIONS OF USE

Introduction

Psychology Software Tools, Inc. is a leading provider of technology and solutions for research, assessment and education. We hope you enjoy your visit to our website(s) (www.pstnet.com, store.pstnet.com, www.psychmate.com, www.vrworlds2.com), hereinafter referred to as "the Site". The use of this Site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of the Site indicates your acceptance of these Terms and Conditions of Use. Your submittal of any personal information to Psychology Software Tools, Inc. indicates acceptance of these Terms and Conditions of Use. These Terms and Conditions of Use shall supersede any subsequent terms or conditions included within the Site, whether or not such terms or conditions are signed by Psychology Software Tools, Inc. Psychology Software Tools, Inc. reserves the right to make changes to this site and these Terms and Conditions of Use at any time by posting revisions to the Site. Your continued use of the Site constitutes your acceptance of the revisions. You should review these Terms and Conditions of Use from time to time. If you do not agree to all of the terms and conditions set forth, you must exit the Site immediately.

Privacy

Psychology Software Tools, Inc. respects the privacy of every individual who visits the Site. In order to better serve your needs and enhance your overall browsing and shopping experience, we collect certain information about you when you visit us. Please review our Privacy Statement, which also governs your visit, to understand our practices.

Copyright and Trademark Notices

All editorial contents, text, graphics, the selection and arrangement thereof on this site are copyrights of Psychology Software Tools, Inc., except where noted, and the related logos are trademarks of Psychology Software Tools, Inc. Other products and company names mentioned herein may be the trademarks or trade names of their respective owners. Any use of materials on the Site --including reproduction, modification, distribution or republication-- without the prior written permission of Psychology Software Tools, Inc. is strictly prohibited.

Disclaimer

THE INFORMATION, MATERIALS, SERVICES AND PRODUCTS INCLUDED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. PSYCHOLOGY SOFTWARE TOOLS, INC. MAY MAKE CHANGES OR IMPROVEMENTS TO THIS SITE AT ANY TIME. THE MATERIALS ON THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PSYCHOLOGY SOFTWARE TOOLS, INC. DISCLAIMS ALL WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PSYCHOLOGY SOFTWARE TOOLS, INC. DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIAL ON THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PSYCHOLOGY SOFTWARE TOOLS, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE MATERIAL IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, TIMELINESS, OR OTHERWISE.

Psychology Software Tools, Inc. will not be liable for:

Indemnification

You agree to indemnify and hold Psychology Software Tools, Inc., its directors, officers, employees, agents and representatives harmless from all claims, liabilities, damages, and expenses (including attorneys' fees and expenses) arising out of or relating to (a) your use of this website; (b) any alleged breach of these Terms and Conditions of Use.

Limited License

This website is for your personal and noncommercial use. Except as otherwise expressly provided, you may not modify, copy, distribute, transmit, display, perform, reproduce, use, publish, license, create derivative works from, transfer or sell any information or content contained in the system, Psychology Software Tools, Inc. website as a whole software, products or services obtained from or available as part of or in conjunction with this system. You are granted a non-exclusive, non-assignable and non-transferable license to use this system only under these Terms and Conditions of Use.

This license is not a sale of any of the owner's rights. The Psychology Software Tools, Inc. website may be used only by you, and you may not rent, lend, sub-license or transfer the website or any data residing on it or any of your rights under this agreement to anyone else. You may not develop or derive for commercial sale any data in machine-readable or other form that incorporates or uses any substantial part of the website. You may not transfer to or store any data residing or exchanged over the Psychology Software Tools, Inc. website in any electronic network for use by more than one user unless you obtain prior written permission from Psychology Software Tools, Inc.

Law

The Terms and Conditions of Use shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to principles of conflict of laws, and any dispute of any sort that might arise between you and Psychology Software Tools, Inc. or its affiliates.

This site is operated by Psychology Software Tools, Inc. from the Commonwealth of Pennsylvania, United States of America. Psychology Software Tools, Inc. makes no representation that materials in this site are appropriate or available for use in other locations. If you access this site from other locations, you do so on your own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

These Terms and Conditions of Use shall be governed by internal Pennsylvania and relevant federal laws, and irrevocable consent is hereby granted by both parties to the exclusive jurisdiction and venue for any action or dispute in the state and federal courts located in Pennsylvania. Use of this site is unauthorized in any jurisdiction that does not adhere to all provisions of these Terms and Conditions of Use, including without limitation this paragraph.

Remedies

Given the nature of these terms, you understand and agree that, in addition to money damages, Psychology Software Tools, Inc. will be entitled to equitable relief upon a breach of them by you.

Waiver

No waiver by Psychology Software Tools, Inc. shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival of Provisions

Each provision of the Terms and Conditions of Use shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. These Terms and Conditions of Use shall be severable and construed to the extent of their enforceability in light of the parties' mutual intent if deemed at all unenforceable by the competent court.

Entire Agreement

We intend that these Terms and Conditions of Use constitute the entire agreement between Psychology Software Tools, Inc. and you. Any changes to these Terms and Conditions of Use between Psychology Software Tools, Inc. and you must be in writing and signed by both parties.

Contact Information

If you have any questions regarding this Site or its policies, please email us at info@pstnet.com, or contact us at:

Psychology Software Tools, Inc.
2050 Ardmore Blvd.
Suite 200
Pittsburgh, PA 15221

TERMS AND CONDITIONS OF SALE


Authorized Use

Unless otherwise labeled, all products offered for sale by Psychology Software Tools, Inc. are for academic study and/or research use only.

Products intended for research use only have not been approved or cleared for clinical use. You are solely responsible for the proper and safe use of all products in accordance with manufacturer's instructions. If used for research purposes, all use of these products must be in compliance with appropriate human subjects' procedures as they exist within your institution and will be your obligation. It is further agreed that all such human subject protections will under no circumstances be less than those required to be afforded to research subjects under the provisions of Section 45 CFR 46 of the Code of Federal Regulations.

Products labeled as a medical device with intended clinical use have strict usage restrictions. Your right to use such product is strictly limited to the statement of intended use on file with the FDA or other similar national regulatory bodies in your country, if any.

Orders

Standard Orders

You may place an order or request a quotation by contacting our sales department via e-mail sales@pstnet.com or by calling (412) 271-5040 during normal business hours (Monday-Friday 9:00 a.m. to 5:00 p.m. Eastern Time).

Purchase Orders may be faxed to (412) 271-7077 or emailed to sales@pstnet.com.

Online Orders

You may place an order 24 hours a day, 7 days a week through our online store (for applicable products).

Product availability is subject to change without notice. Our inventory can fluctuate throughout the day, so an item indicated as "in-stock" when you place your order may, in fact, be out-of-stock. In this event, we make every effort to notify you promptly if your order is placed on backorder. If you would prefer not to wait for the item to be in stock again you may cancel your order (see Order Cancellation below).

Your order is acknowledged via e-mail or fax after it has been accepted.

Payment

Standard Orders (United States and Canada)

We accept Purchase Orders, Checks, Money Orders, Credit Cards (Visa, Master Card) and International Wire Transfers. Orders for in-stock items that are paid by Money Order, Check, Credit Card or International Wire Transfer are typically processed and shipped within 2-5 business days after receipt of order provided valid verification has been received.

Payment terms for approved credit orders are Net 30 days from date of Invoice. A finance charge of 1% will be added for each month an Invoice remains unpaid after 30 days.

Online Orders

We accept only Credit Card orders (Visa, Master Card) through our Online Store. Orders for in-stock items placed through our Online Store are typically processed and shipped within 1-2 business days after receipt of order provided valid verification has been received. Orders for items that are delivered via e-mail, such as software product activation codes, are sent immediately upon verification of the customer's credit card information.

International Orders (Outside of United States and Canada)

International orders must be prepaid in US Dollars. Import fees are the responsibility of the purchaser and are due upon delivery. To order you may fax your credit card information to our sales department, attention "International Orders" at +412-271-7077. Or, if you wish to pay by wire transfer, our bank information will be shown on your quotation (pro forma invoice).

Shipping and handling charges will be added to the invoice total for all shipments, and will be individually determined by weight, size, cost, and other relevant factors. All prices are in US Dollars. All payments are to be received in US Dollars. No surcharge is added for Credit Card orders. Sales tax is charged where applicable. Psychology Software Tools, Inc. reserves the right to decline orders from or delay shipments to customers with outstanding unpaid invoices.

Delivery/Shipping

Standard Orders

Orders for in-stock items placed via phone, fax, or e-mail, are typically shipped within 2-5 business days after receipt of order provided valid verification has been received. Out of stock or build-to-order items may vary up to 30-90 days. Please refer to your individualized quote for specific delivery terms.

Unless otherwise specified at time of order the following shipping methods will be used:
  • USA - UPS Ground
  • Canada - UPS Standard
  • International - UPS World Wide Expedited

Online Orders

Orders for in-stock items processed through our Online Store are typically shipped within 1-2 business days after receipt of order. Orders for items that are delivered via e-mail, such as software product activation codes, are sent immediately upon verification of the customer's credit card information. Specific carrier and shipping terms are designated at point of sale.

Export Restrictions

Psychology Software Tools, Inc. will not export, and you agree that you will not export or re-export, purchased products to any country, person, entity or end user subject to U.S.A. export restrictions. Restricted countries currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, and Syria. You warrant and represent that neither the U.S.A. Bureau of Export Administration nor any other federal agency has suspended, revoked or denied your export privileges.

Order Cancellation

To cancel an order you have placed with Psychology Software Tools, Inc., you must promptly contact Customer Service by e-mail sales@pstnet.com or by phone (412) 271-5040. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting Customer Service to cancel an order, please be ready to provide your name, the order number, and your contact information.

Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (minus shipping costs), see Returns below.

Returns and Refunds

All return items, must be pre-authorized and issued a corresponding Return Merchandise Authorization (RMA) number. Psychology Software Tools, Inc. will not accept product returns without an RMA number. To return items, e-mail sales@pstnet.com to obtain an RMA number.

Shipping cost is not refundable. Buyer assumes all shipping costs for returns.

Software Products

Within 30 days of purchase Software products may be returned for a refund for any reason. Software products must be returned in original packaging and in a resalable condition or a restocking fee of 15% of the invoice price will be assessed.

Hardware Products

Within 90 days of purchase Hardware Products may be returned for a refund for any reason. Hardware products must be returned in original crate and packaging and in a resalable condition. A restocking fee of 15% the invoice price will be assessed. Products shipped via a crated container must be returned in the original container or additional return charges for the delivery of replacement crates and additional shipment charges will apply.

Other Products

Software product activation codes and similar products delivered via e-mail are non-returnable and non-refundable.
Within 90 days of purchase Textbook products may be returned for a refund for any reason. Textbook products must be returned in original sealed packaging and in a resalable condition. A restocking fee of 15% of the invoice price will be assessed.

Warranty

Limited Warranty

Psychology Software Tools, Inc. warrants that Software products will perform substantially in accordance with the accompanying written materials for a period of sixty (60) days from the date of receipt. Psychology Software Tools, Inc. warrants that Hardware products will be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of receipt.

Extended Limited Warranty

Select products include the option of purchasing an Extended Limited Warranty. Please contact sales@pstnet.com to determine if your product offers an optional Extended Limited Warranty and carries and related additional Terms and Conditions.

Warranty Procedure

Please contact customer support info@pstnet.com for help in determining whether a product appears to be defective. If it is, customer support will issue a corresponding Return Merchandise Authorization (RMA) number and provide further instructions for returning the item. All items returned for warranty or repair, must be pre-authorized and issued an RMA number. Psychology Software Tools, Inc. will not accept product returns without an RMA number.

No Other Warranties

To the maximum extent permitted by applicable law, Psychology Software Tools, Inc. and its suppliers' disclaim all other warranties, either expressed or implied, including, but not limited to implied warranties of merchantability and fitness for a particular purpose, with regard to the product and accompanying written materials. This Limited Warranty gives you specific legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction.

Any implied warranties on Software or Hardware products are limited to sixty (60) days and one (1) year, respectively. Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you. If you acquired the product in the United States of America, this Limited Warranty is governed by the laws of the Commonwealth of Pennsylvania, U.S.A. If you acquired the product outside the United States of America, local law may apply.

Customer Remedies

Psychology Software Tools, Inc. and its suppliers' entire liability and your exclusive remedy shall be, at Psychology Software Tools, Inc. option, either (a) return of the price paid, less shipping and handling, and any applicable restocking fee, or (b) repair or replacement of the product that does not meet this Limited Warranty and which is returned to Psychology Software Tools, Inc. with a copy of your receipt. This Limited Warranty is void if failure of the product has resulted from accident, abuse, or misapplication. Any replacement product or hardware will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.

No Liability for Consequential Damages

To the maximum extent permitted by applicable law, in no event shall Psychology Software Tools, Inc. or its suppliers be liable for any special, incidental, indirect or consequential damages whatsoever (including without limitation damages for loss of business/educational/research profits, business/educational/research interruption, loss of business/educational/research information, or any other pecuniary loss) arising out of the use of or inability to use the product, even if PST has been advised of the possibility of such damages. Because some states and jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.